![]() ![]() ![]() While awaiting feedback, its crucial to have another bank account in your name which you would provide to bitsafe team, for onwards crediting of funds from the inaccessible bitsafe acct, to the new external account provided. Within a few days you should get your funds and acct reopened. You would have to start up by copying the Email Threads From the supposed Compliance officer named Mariah zwart(bitsafe support), Sara(compliance department) to the Dutch Financial Office its like the equivalent of the ombudsman, also do CC the dutch central bank in the mail.ĭutch authorities: ĬC all the above email addy's and attach screenshots of your bitsafe account status. What is up with bitsafe and what do I do priority its never advisable having the said amount balance on an EMI, thats finicky such as bitsafe.ĭo start up by searching threads with the word bitsafe, and be surprised on numerous threads detailing similar situations akin to yours.within you could find a few steps outlined towards retreiving the frozen funds. "Outgoing transactions are not allowed on this account, so you cannot send money."Ĭan anyone in their right mind understand what the heck bitsafe is doing and what is going on here? I have no kind of illegal business or whatever, its not freaking drug-money or whatever one could imagine. They unlocked his account, however, they still responded with an email where they request some kind of "paper proving the loan" - Like friends apparently cant loan money from eachother without a written agreement.Ī few days later, I log onto my bitsafe account as usual. However, you can report a problem to get assistance. He gave them correct information, IE the main source of funds aswell as why he received 1250 euro from me. You also need this before you can make any purchases on the App Store or iTunes or sign in to a new device. The emailed him where they wanted him to provide some information regarding why he registered a bitsafe account, his main source of funds aswell as his connection to me, and why he received from me. Within 1 day, they locked my friends account. Last week, I sent 1250 euro to my friend (who also use bitsafe) - This was money from an old personal loan between friends aswell as a late christmas gift, we are very close. I have great decent amount of money there (well, double digit amount of euro, ~ 30-60k euro). Protected with 128-bit Safe Security Layer (SSL) encryption technology to ensure privacy and confidentiality of account information and transactions. "Outgoing transactions are not allowed on this account, so you cannot send money."Ĭan anyone in their right mind understand what the heck bitsafe is doing and what is going on here? I have no kind of illegal business or whatever, its not freaking drug-money or whatever one could imagine.Ive been using bitsafe since 2020. They unlocked his account, however, they still responded with an email where they request some kind of "paper proving the loan" - Like friends apparently cant loan money from eachother without a written agreement.Ī few days later, I log onto my bitsafe account as usual. Update: If you have a GBP account you can initiate a SEPA transfer directly to your UK bank account (there may be a small conversion fee charged by your bank). He gave them correct information, IE the main source of funds aswell as why he received 1250 euro from me. ![]() Within 1 day, they locked my friends account. Sorry for the editing I'm still a newbie. Your wifi / mobile data connection not working properly. The BitSafe server may be down and that is causing the login/account issue. If you have login or account related issue, please check the following steps. ![]() I have great decent amount of money there (well, double digit amount of euro, ~ 30-60k euro). I'm having BitSafe login issue or account related issues. Im new here, posted in another part of the forum but figured this category is way more fitting. ![]()
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